What's collected
This site has three forms. Each one only collects what it says it does:
- "What's not working?" (the pain-share widget): a message, optional tags describing what kind of thing it is, and an email address only if you tick "I'd like a reply."
- "Request relevant details" (on each case study): an email address and a short note on what you're exploring. Used only to reply to you, never for a mailing list.
- Article feedback: a clarity rating, an optional comment, and an optional name and email. Whether you're comfortable being quoted anonymously is your choice, via a checkbox, and nothing is published unless you tick it.
None of these fields are required beyond what's marked required on the form itself, and none of it is used for anything other than the stated purpose.
Site traffic
This site uses Netlify Analytics to see which pages get read and where visitors come from, so I can improve the content and fix what isn't working. It's built from Netlify's own server logs, not a script running in your browser: nothing is installed on your device, no cookie is set, and no individual visitor is identified or followed between visits. What it shows is aggregate: page views, referring sites, and response codes, not who you are.
What's not collected
No advertising trackers, no cross-site tracking, and no cookies used to identify or follow you individually. The one thing stored in your browser is a light or dark theme preference, kept in localStorage on your own device. It never leaves your browser and isn't used to identify you.
Where it goes
Submissions are stored and delivered by Netlify, the company that hosts this site, using its built-in form handling. Netlify doesn't sell this data, and this site doesn't share it with anyone else either. You can read Netlify's own privacy policy for how they handle it on their end.
How long it's kept, and how to have it deleted
Submissions are kept only as long as they're useful, read personally, and not shared or published unless you've explicitly agreed to that (the feedback form's quote checkbox is the only case where this applies). If you'd like something you submitted deleted, email me with roughly what you sent and when, and it'll be removed.
Changes to this page
If what this site collects or how it's handled ever changes, this page will be updated to match, and the date at the top will reflect that.