https://reubengbarinaa.com/writing/ Analysis on operations, product, and the systems behind them, from Reuben Gbarinaa. Published when there's a real argument to make, not on a schedule. en-gb Mon, 10 Aug 2026 00:00:00 GMT https://reubengbarinaa.com/writing/a-true-number-can-mislead-you/ https://reubengbarinaa.com/writing/a-true-number-can-mislead-you/ Tue, 11 Aug 2026 00:00:00 GMT The same twelve cancellations produce four different, correct percentages depending on who gets counted. Here's how eligibility, exposure, timing and weighting decide the answer.